How Can We Help?
Owned and operated by R E Man Properties LLC, we welcome every question about saunas, tents, pergolas, and more.
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Frequently Asked Questions
How long does shipping take?
Orders are processed within 1 to 3 business days, with transit times of 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. Please refer to our Return Policy page for full details on how to start a return and what qualifies.
Can I exchange an item for a different size or model?
Exchanges are handled through our return process. Start a return for the original item and place a new order for the one you need. Check our Return Policy for complete steps.
What materials are your saunas built with?
Each sauna listing includes detailed material and construction specs on the product page. You will find wood type, heater details, and dimensions listed there so you can pick the right fit for your space.
How do I choose the right camping tent for my trip?
Consider capacity, seasonality, and packed weight. Our product pages list each tent's season rating, occupant count, and weight so you can match it to the terrain and group size you have in mind.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI) with no order minimum required.
30-Day Returns
Not the right fit for your space or trip? Our 30-Day Returns policy is backed by a straightforward process.
